How much is shipping?
We offer Free Shipping on all orders within the contiguous United States. Expedited shipping is available for an additional charge. Alaska, Hawaii, and Canada will have shipping fees.
Where does Doc's Diesel Ship to?
We ship to the U.S. and Canada! For Canada orders, any taxes, duties, or customs fees are the responsibility of the buyer.
How long will it take to get my Doc's Diesel Filters?
We handle orders in 1-2 business days (Most of the time in less than 24 hours if ordered on a week day). Depending on location, U.S. orders will arrive between 3-5 business days from your order.
Canada orders typically arrive within 7-11 days.
Where is my order?
If you have not received your confirmation email us firstname.lastname@example.org so we can get everything sorted out ASAP.
If you received a confirmation but no shipment email, we are still working on your order. Don't hesitate to email email@example.com if you would like more information and we'd be happy to check on your order. Please Include your order # in the email.
For Tracking information, it will be in your shipment email. Check the tracking # first or the latest updates. Doc's Diesel, just like you are at the mercy of shipping companies after a shipment leaves our warehouse. If there's been an issue with shipment we will happilly work with you to figure out where the order is and what we can do to help. Once again you can reach out to sales@docsdiesel and include your order # in the email. Thank You.